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Privacy Policy for Pedal Pet Breeders

Effective Date: Jan 13 2025

Pedal Pet Breeders (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information in compliance with South Africa’s Protection of Personal Information Act, 2013 (“POPIA”) and other applicable data protection laws. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access or use our website https://pedalprosa.com and related services.

By using our website and services, you consent to the practices described in this policy.


1. Information We Collect

We collect the following categories of personal information:

  • Identity and Contact Details: Name, email address, phone number, postal address, and other identifiers you provide.

  • Payment Information: Payment details are securely processed via PCI-compliant third-party gateways; we do not store your payment details.

  • Puppy and Health Records: Relevant health and adoption information shared with you regarding your new puppy.

  • Communications: Records of correspondence via email, phone, or chat support.

  • Technical Data: IP addresses, browser type, device identifiers, and usage data collected automatically via cookies and website analytics tools.


2. Purpose of Processing Your Personal Information

We process your data for purposes including but not limited to:

  • Facilitating the secure adoption of puppies via our platform.

  • Verifying and vetting breeders to ensure ethical standards.

  • Processing payments through an escrow system to protect buyers and sellers.

  • Communicating with you regarding inquiries, adoption progress, updates, and support.

  • Sending marketing communications (only if you have given consent).

  • Improving our website, products, and services.

  • Complying with legal obligations under POPIA and other applicable laws.


3. Legal Basis for Processing

We process your personal information based on:

  • Your consent (where applicable, such as for marketing emails).

  • The necessity to perform a contract (e.g., adoption agreement).

  • Our legitimate interests (e.g., to improve services and ensure platform security).

  • Compliance with legal obligations.


4. Sharing and Disclosure of Personal Information

We do not sell or rent your personal information. Your data may be shared with:

  • Verified breeders involved in your adoption process.

  • Trusted third-party service providers (payment processors, pet transport companies) who are contractually obliged to protect your data.

  • Law enforcement or regulatory bodies when required by law.

All parties are required to protect your information and comply with POPIA or equivalent standards.


5. Security Measures

We implement appropriate technical and organizational security measures, including:

  • SSL encryption for data transmission.

  • Secure servers with controlled access.

  • Regular monitoring and security audits.

  • Using PCI DSS-compliant payment processors to safeguard financial data.

While we strive to protect your data, no system is completely secure. You should keep your login credentials confidential and report any suspected breaches immediately.


6. Retention of Personal Information

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, resolve disputes, and enforce agreements. When no longer needed, your data will be securely deleted or anonymized.


7. Your Rights Under POPIA

You have the following rights regarding your personal information:

  • Right to Access: Request confirmation and copies of your personal data.

  • Right to Correction: Request correction of inaccurate or incomplete information.

  • Right to Deletion: Request deletion of personal data where legally permissible.

  • Right to Object: Object to the processing of your data based on legitimate interests or for direct marketing.

  • Right to Withdraw Consent: Withdraw consent previously given for processing or marketing.

  • Right to Complain: Lodge a complaint with the Information Regulator of South Africa if you believe your data has been mishandled.

To exercise these rights, please contact us at:

Email: inquiries@pedalprosa.com


8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience, analyze traffic, and tailor content. You can control or disable cookies via your browser settings; however, disabling some cookies may affect website functionality.


9. Children’s Privacy

Our services are intended for persons aged 18 years and older. We do not knowingly collect or solicit personal information from children under 18. If you believe a child has provided us with personal data, please contact us to have it removed.


10. Changes to This Privacy Policy

We may update this policy to reflect changes in laws, technology, or business practices. We encourage you to review it regularly. Continued use of our services after changes implies acceptance of the updated policy.


11. Contact Information

For any questions about this Privacy Policy, data requests, or complaints, please contact:

Pedal Pet Breeders
Email: inquiries@pedalprosa.com
Website: https://pedalprosa.com

Add Funds To your Account

We Support multiple forms of payments. Select the one that suits you best. Please note that all deposits are securely held in your Sweet Paw account and will only be released to the breeder with your approval upon receiving the puppy. You can choose to release the funds to the breeder or cancel the payment to receive a refund from your Sweet Paw account.

Sent Inquiry About Privacy Policy

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